The basics of: Effective conversations with staff.

Description

Objective

Being an effective, friendly manager and at the same time achieving one's goals is not determined by chance. Instead, successful staff meetings come from careful preparation and planning for various situations.

This course is designed to provide managers with the knowledge and skills necessary to conduct compelling talks with their collaborators. By understanding the different types of talks, behavioural guidelines, and structure of a talk, and by practising with practical exercises and simulations, managers can increase motivation, achieve organizational objectives, and strengthen their leadership.

Takeaways

With this course:

• you will discover different types of interviews and other types of execution;
• you will obtain a system that allows you to better prepare for the meeting;
• you will get practical suggestions to avoid making "fatal" mistakes.

Participants

Managers and supervisors with direct management of personnel and all those who by function often hold interviews with their collaborators.

Program

• Distinguish Type of Talks:
  • Motivational Talks.
  • Informative Talks.
  • Feedback Talks.
  • Coaching Talks.
• Behavioural Guidelines for each type of talk.
• Structure of a Talk:
  • a. Introduction.
    • Grab attention and establish rapport.
    • State the purpose and objectives of the talk.
  • b. Body
    • Provide information, feedback, or coaching.
    • Use examples, stories, and visual aids.
    • Encourage participation and discussion.
  • c. Conclusion
    • Summarize key points.
    • Reinforce the purpose and objectives of the talk.
    • Encourage action and follow-up.
• 5. Practical Exercises and Simulations:
  • a. Role-playing exercises to practice delivering different types of talks.
  • b. Group discussions to analyze and provide feedback on different talks.
  • c. Case studies to analyze real-life situations and develop strategies for effective communication.