The aim of this workshop is to provide a comprehensive yet accessible overview of Artificial Intelligence (AI) and Generative Pre-trained Transformers (GPT chatbots) and to illustrate how these technologies can be employed to enhance business operations and customer interactions.

Duration: INTENSIVE half-day (hybrid class).

This three-day training program is designed for HR specialists who want to enhance their skills in HR Analytics. The program will explore key constructs in HR management, such as motivation, performance, well-being, resilience, and turnover, and will provide participants with a comprehensive understanding of the use of data and evidence-based approaches in HR decision-making. The program will also emphasize the importance of using scientific literature and integrating Generative AI in HR Analytics.

Duration: three days in-class or online (hybrid class).

DT has altered consumers' expectations and behaviours, pressured traditional organisations and disrupted numerous business models.DT requires organisations to adopt strategic responses to adapt their value chain and create a new business model. Hence, DT challenges individuals within organisations to adapt ad transform their daily operations according to the new paradigm.
In response to this change, employees need to develop new competencies and skills at the technical and psychological levels.
Duration: two days (in-class or online).