Organisation and management

From personal planning to leading teams, passing through problem-solving and dealing with uncertainty.

MANAGING REQUIRES SKILLS

Managers plan ahead and work in a systematic and organised way. They focus on customer satisfaction and deliver a quality service while engaging their teams.

Skills for managers

The survival kit to support managers in their challenging journey. Theories, models and practical tools.
Bad News. Handling difficult interviews.

There are interviews where, unfortunately, the content differs from the other party's expectations. These interviews may be characterised by strong emotional involvement. Therefore they are interviews with a strong emotional charge. Being able to conclude the meeting where both "get out heads held high" is the goal of this course.

Duration: one day (hybrid class).

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Decide responsibly. Practical guide for new leaders.

Professional and personal life deals with marking decisions. In particular, it is advisable not to decide instinctively in management or wherever necessary to make complex decisions. Therefore, a simple and powerful decision method is invaluable for all incoming leaders.

Duration: one day (hybrid class).

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Effective conversations with staff

Being an effective, pleasant manager and at the same time achieving one's goals is not determined by chance. Instead, successful staff meetings come from careful preparation and planning for all kinds of situations.

Duration: one day (hybrid class).

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Managing Diversity & Inclusion at Team Level through Team Coaching & Action Methods

This course will provide Team Managers with theoretical and practical tools to manage diversity and inclusion. From a theoretical point of view, we will introduce the notion of diversity and inclusion, explore the classical biases related to diversity, and critically evaluate how training can overcome these limitations. From a practical point of view, we will rely on action methods to equip managers with a useful set of exercises to manage and increase the value of diversity.
Duration: two days (in-class or online).

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Managing complex solutions, change and fundamentals of project management.

This course will teach you a systemic problem-solving methodology for tackling complex projects or introducing significant changes. You will use methods and tools from three approaches: the System Engineering methodology, the fundamentals of Project Management and Some elements of Organizational Psychology.

The course will make extensive use of techniques and tools. You will learn, among other things, how to conduct a brainstorming meeting, service mind mapping, perform scenario analysis, and develop a project using a simple but complete project management tool.

Duration: two days (in-class or online).

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Online Coach start-up kit

For team leaders/managers, psychologists and HR professionals. Certified by HURACT Business School, Switzerland. Recognized by the Italian government with 10 ECM credits for psychologists.

Micro learning (asynchronous): 61 micro-modules of 10-15 min (videos, readings, interactive quizzes). Accessible anytime, anywhere, with any device. Downloadable step-by-step guides. Step-by-step commented videos of a real online coaching path.
From 290 Euro.
Language: Italian & English.
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HURACT Book - TIME ETIQUETTE: A revolutionary method for bringing order to a world where everything is urgent (English Edition)

Many people find it difficult to organise their activities in a world where everything is urgent. Often we are so overburdened with daily requests to overlook, or continuously postpone, also the most important projects. When it seems to have found a moment for ourselves and our desires (or even just to rest), here that we […]

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Managing Chaos with Time Etiquette. Improving communication, time and tasks management.

The course combines the organizational principles of Time Etiquette with Managing Chaos. The program teaches processes and technology to manage time, communications and activities within the organization and smart working/teleworking.

Micro learning (asynchronous): 68 micro-modules of 10-15 min (videos, readings, interactive quizzes). Accessible anytime, anywhere, with any device.

From 290 Euro (early bird).

Language: Italian and English.

Access the course on huract.online (EN version)

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Team Coaching

Team Coaching integrates a finely balanced combination of individual coaching, Action Methods. This training will provide you with theoretical and practical tools and interventions that you can use to evaluate, develop and align your team (in presence or remote) to the organization.
Duration: two days (in-class or online).

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Change Management

The discipline of Change Management is no longer a “nice to have”, it has become a “must” at all organizational levels. Managers, entrepreneurs, professionals are increasingly called upon to lead the change.  The course equips the change leader with methodologies and operational tools to lead effectively a change both on the entire organization and on the singular individual.
Duration: in-class (two days); online (four half-day modules).

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Evidence Based Management

Evidence-based is a term initially coined in the 90s in medicine, but today its principles extend to disciplines such as education, criminology, public policies, social work and (recently) management. EBM helps managers, or the individuals acting on their behalf, to research and critically evaluate the validity, generalizability and applicability of the evidence available.
Duration: two days (in-class or online).

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Critical Thinking

Critical Thinking is one of the essential skill for manager and organisations that want to stay competitive in the job market in today’s data-driven business environment. Good critical thinkers can draw reasonable conclusions from a set of information and discriminate between useful and less useful details to solve a problem or make a decision.
Duration: in-class (two days); online (four half-day modules).

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Managing Chaos with Time Etiquette. Improving communication, time and tasks management.

This course brings order to chaos. At the organizational level, a behavioural style of interaction between people called TIME ETIQUETTE is proposed. On a personal level, it is proposed to adopt a methodology and innovative technological tools to plan and manage time, communications and activities.
Duration: two days.

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